Gwinnett County Tax Commissioner Denise R. Mitchell, MPA, is a Constitutional Officer elected to bill, collect and disburse personal and property taxes and to administer homestead exemptions. Serving also as an agent for the state of Georgia, the tax commissioner registers and titles motor vehicles and disburses associated revenue.
Vision
Distinction in government and exemplary service.
Mission
We instill trust in government through innovation, transparency and unparalleled tax and tag services.
Join our team!
The Tax Services Associate I is responsible for providing motor vehicle and property tax consultation in a call center environment. Duties include professionally communicating with customers via telephone, email, and live chat in order to answer motor vehicle and property tax questions, assisting customers with navigating the Tax Commissioner website, creating and maintaining various records, preparing correspondence, and performing other duties as assigned.
Minimum Qualifications:
- High School Diploma or G.E.D.
- Two years of Customer Service, Motor Vehicle, Property Tax, or related experience
- Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of this job
- Basic data entry, computer, and internet navigation skills
Preferred Qualifications:
- Two years of call-handling experience in a Call Center environment
- Exceptional verbal and written communication
Due to the sensitive nature of this position, a background check is required to include motor vehicle and criminal histories.
For more information and to apply
Minimum Qualifications:
- High School Diploma or G.E.D.
- Two years of customer service or related experience sufficient to successfully perform the essential duties of the job.
- Or, and equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred Qualifications in addition to the above minimum qualifications:
- Property tax related experience
- Must be flexible with work schedule and hours.
- Work assignments may be at any DMV location and reassignments can be made at any time.
Due to the sensitive nature of this position, a background check is required to include motor vehicle & criminal histories.
Department of Motor Vehicles
Department of Property Tax
Department of Finance & Accounting
Communications
Updated 6/30/2025