About

Gwinnett County Tax Commissioner Denise R. Mitchell, MPA, is a Constitutional Officer elected to bill, collect and disburse personal and property taxes and to administer homestead exemptions. Serving also as an agent for the state of Georgia, the tax commissioner registers and titles motor vehicles and disburses associated revenue. 

Leadership Team

Tax Commissioner

Chief Deputy Tax Commissioner

Motor Vehicle Director

Finance & Accounting

Property Tax Director

Communications Director

Vision

Distinction in government and exemplary service.

Mission

We instill trust in government through innovation, transparency and unparalleled tax and tag services.

Join our team!

We are an office of individuals who take great pride in our vision of Distinction in Government and Exemplary Service.

The Tax Services Associate I is responsible for providing motor vehicle and property tax consultation in a call center environment. Duties include professionally communicating with customers via telephone, email, and live chat in order to answer motor vehicle and property tax questions, assisting customers with navigating the Tax Commissioner website, creating and maintaining various records, preparing correspondence, and performing other duties as assigned.

Minimum Qualifications:

  • High School Diploma or G.E.D.
  • Two years of Customer Service, Motor Vehicle, Property Tax, or related experience
  • Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of this job
  • Basic data entry, computer, and internet navigation skills

 

Preferred Qualifications:

  • Two years of call-handling experience in a Call Center environment
  • Exceptional verbal and written communication

 

Due to the sensitive nature of this position, a background check is required to include motor vehicle and criminal histories.

For more information and to apply

 

Minimum Qualifications:

  • High School Diploma or G.E.D.
  • Two years of customer service or related experience sufficient to successfully perform the essential duties of the job.
  •  Or, and equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Qualifications in addition to the above minimum qualifications:
  • Property tax related experience
  • Must be flexible with work schedule and hours.
  • Work assignments may be at any DMV location and reassignments can be made at any time.

 

Due to the sensitive nature of this position, a background check is required to include motor vehicle & criminal histories.

For more information and to apply.

Department of Motor Vehicles

Collects all taxes, fees, and penalties for motor vehicles applicable under the Georgia code • Ensures compliance of EPA-mandated vehicle emission testing • Validates insurance and collects vehicle liability insurance lapse and suspension fees • Processes and verifies motor vehicle title documents • Administers disabled placards and senior waivers 

Department of Property Tax

Bills and collects ad valorem taxes, fees, and special assessments • Administers and audits homestead exemptions • Issues and enforces tax executions for delinquent accounts • Coordinates the delivery of IT services

Department of Finance & Accounting

Carries out all finance and accounting functions for the GCTC • Prepares finance and accounting reports • Manages the budget process • Provides operational reports to measure efficiency and performance • Ensures compliance with governmental reporting standards

Communications

Develops and executes internal and external communications • Handles media relations • Oversees employee recognition program • Monitors customer communication and satisfaction • Oversees the customer call center that responds to inquiries regarding motor vehicles and property tax

 

Updated 6/30/2025